NEGOTIATION SERVICES
OPTIMISING NEGOTIATION OUTCOMES WHILST PROTECTING IMPORTANT RELATIONSHIPS
How you negotiate has as much influence on the outcome as what you negotiate, and skilled use of pre-negotiation influencing opportunities largely determines the outcome of a negotiation.
Skilled Negotiators will spend typically up to 80% of their time and effort on pre-negotiation influencing.
As part of your preparation we think it's important that you understand all the potential parties involved, not just the obvious ones. It's important to understand their interests and not just their stated positions. Seek also to understand their Best Alternative to a Negotiated Agreement (BATNA), not just your own, and consider the incentives of the people at the negotiation table, people negotiate, not organisations.
Conflict is a growth industry, everyone wants to participate in decisions that affect them. Perhaps you are already in a negotiation but at deadlock, or facing tough hard bargaining tactics from the other side, threats, extreme demands, even unethical behaviour?
MEDIATION SERVICES
WHY USE MEDIATION?
The power remains with the participants, and nobody is forced to accept an outcome.
Mediation is confidential and without prejudice, litigation can be a very public process.
Mediation is often fast and cost efficient, settling through the courts is generally expensive and total costs unpredictable.
Mediation should avoid deterioration in relationships.
WHY USE PODS AND PEAS?
Pods and Peas offers Civil, Commercial and Workplace Mediation Services
Gordon is an International Mediation Institute (IMI) Qualified Mediator, and an Associate Mediator with the Civil Mediation Council (CMC).
Gordon brings 25 years of negotiation experience, with a reputation as a problem solver, deadlock breaker and deal maker.
QUALITY STANDARDS
We follow the EU model Code of Conduct for Mediators and the Complaints Handling Process complies with CMC minimum standards.
If you have a complaint email gordonrose@podsandpeas.com or use the Contact Form on the Home Page.
All complaints will be acknowledged in writing within 5 working days and investigated and responded to within 21 days of receipt.
If the response is not acceptable the complainant can appeal to the CMC on certain grounds. Details of the appeals process can be found at https://civilmediation.org/for-the-public/complaints/